ServiceNow CPQ Solution Architect (Logik.io)

Job Description

Summary

The ServiceNow CPQ Solution Architect leads the design and delivery of end-to-end quote-to-cash solutions. This role owns solution architecture for complex product configuration and pricing, partnering with business and technical teams to deliver scalable, high-impact CPQ implementations.

Key Responsibilities

• Lead end-to-end architecture and solution design for ServiceNow CPQ implementations integrated with Logik.io
• Define target architecture, integration patterns, and data flows across CPQ, CRM, billing, and ERP systems
• Design complex configuration, pricing, and rules models including bundles, options, constraints, and approvals
• Establish and enforce best practices for CPQ architecture, performance, security, and governance
• Lead fit-gap analysis, solution workshops, and technical design sessions with business and IT stakeholders
• Create and review solution design documentation, configuration workbooks, integration specs, and test plans
• Guide configuration and development teams across ServiceNow workflows, data models, and UI components
• Oversee end-to-end testing including unit, system, UAT, performance, and production cutover
• Partner with Sales, RevOps, Product, and Finance to translate commercial models into CPQ solutions
• Act as a trusted advisor on quote-to-cash process improvements and platform roadmap
• Define design standards, conduct solution reviews, and provide architect-level production support

Required Qualifications

• 8+ years of experience in enterprise application or SaaS implementations
• 4–5+ years of hands-on experience with CPQ platforms such as ServiceNow CPQ, Salesforce CPQ, or Oracle CPQ
• 2+ years of experience architecting or implementing advanced configuration engines such as Logik.io
• Strong hands-on experience with ServiceNow Order Management, CSM, ITSM, FSM, or Telecom modules
• Deep understanding of product catalog modeling, configuration rules, pricing methods, and approval workflows
• Experience integrating CPQ with CRM, billing, ERP, and payment systems
• Strong skills in data modeling, REST APIs, JSON, and scripting
• Proven experience leading solution architecture in complex, multi-stakeholder environments
• Excellent communication skills with the ability to lead workshops and influence senior stakeholders

Preferred Qualifications

• Prior hands-on implementation with ServiceNow CPQ and Logik.io integrations
• Experience supporting B2B SaaS, subscriptions, renewals, and complex pricing models
• Familiarity with quote-to-cash ecosystems such as Zuora, NetSuite, SAP, or BillingPlatform
• ServiceNow certifications or formal CPQ-related training
• Experience working in Agile delivery environments using tools such as Jira or Confluence

Tech Stack

ServiceNow CPQ, Logik.io, ServiceNow Order Management, CSM, ITSM, REST APIs, JSON, CRM Integrations, ERP Systems, iPaaS

Compensation & Benefits

Competitive compensation aligned with market standards. Contract-based engagement with flexibility depending on engagement type.

Work Schedule

Monday–Friday with flexible scheduling and hybrid work options.

About the Client

Our client is a technology-driven organization focused on modernizing quote-to-cash processes through scalable CPQ and order management solutions.

Why Join the Team?

• Lead next-generation CPQ architecture for complex enterprise environments
• Work closely with cross-functional business and engineering leaders
• Influence platform strategy and deliver high-visibility business impact

How to Apply

Submit your resume to people@ignitetalentpartners.com. Shortlisted candidates will be contacted.