National Manager, Software Engineering

Job Description

Summary

This role leads technology strategy and execution across a software engineering domain, guiding multiple teams to deliver customer-facing products. The position drives engineering excellence, operational performance, and long-term platform strategy. The leader oversees delivery, talent development, and cross-functional collaboration.

Key Responsibilities

• Build and lead a high-performing engineering team focused on rapid iterations and excellent results
• Cultivate engineering and operational excellence through best practices, metrics, and continuous learning
• Hold accountability for delivery of technology initiatives across the full software stack
• Develop a lean and scalable tech stack that supports global product launches
• Simplify complex challenges and drive results across strategic and tactical initiatives
• Collaborate with product and enterprise leaders to define long-term domain technology strategy
• Lead design, user experience, platform integrations, performance, scalability, and best practices
• Develop and manage delivery plans and report progress to senior leadership
• Communicate effectively with stakeholders and incorporate feedback into solutions
• Recruit, retain, and develop engineering talent across diverse skill sets
• Own performance reviews, coaching, mentoring, and promotions for engineering staff

Required Qualifications

• Bachelor’s degree
• Fifteen or more years of engineering experience developing global customer-facing products
• Seven or more years of management experience
• Experience building large-scale CX and distributed multi-tenant platforms
• Experience developing applications on public cloud and on-premise platforms
• Strong understanding of the product lifecycle and product strategy collaboration
• Technical expertise in object-oriented programming, JavaScript frameworks, architecture, design patterns, Restful APIs, and CX engineering
• Experience working in agile environments with cross-functional teams
• Proven ability to scale high-performing engineering teams
• Strong communication and stakeholder collaboration skills
• Experience in machine learning and generative AI

Tech Stack

• Object-Oriented Programming
• JavaScript Frameworks
• RESTful APIs
• Public Cloud Technologies
• Full Stack Engineering Tools
• CX Engineering Technologies
• Machine Learning and GenAI

Compensation & Benefits

Competitive compensation aligned with market standards.
Health benefits, PTO, remote flexibility (varies by client).

Work Schedule

Monday–Friday, flexible hours, occasional on-call (if applicable).

About the Client

Our client is a growing technology-focused organization committed to building scalable digital solutions.

Why Join the Team?

• This leadership role provides the opportunity to shape technology strategy, scale engineering organizations, and drive impactful customer-facing solutions.
• The position supports innovation, talent development, and long-term domain vision.

How to Apply

Submit your resume to people@ignitetalentpartners.com. Shortlisted candidates will be contacted.