Conference Center Technology Specialist

Job Description

Summary

The Conference Center Technology Specialist delivers white-glove technology support for high-profile meetings, events, and virtual proceedings. This role ensures flawless execution of conference technology while providing exceptional client service in fast-paced professional environments.

Key Responsibilities

• Deliver white-glove conference technology support for meetings, events, and virtual proceedings
• Prepare, operate, and monitor conference room technology to ensure seamless execution
• Partner with meeting hosts to understand objectives and align technical solutions
• Set up, operate, and troubleshoot unified communication platforms
• Perform daily room checks and maintain conference room hardware and systems
• Configure and support audio systems, microphones, video conferencing, webcasts, and presentation equipment
• Operate and support Crestron interfaces, Biamp systems, and related AV technologies
• Maintain and update support documentation, processes, and procedures
• Collaborate with firmwide conference technology teams and support cross-office initiatives
• Coordinate scheduled maintenance and work with vendors on repairs and upgrades
• Respond calmly and professionally to critical technical issues while maintaining confidentiality

Required Qualifications

• Relevant education, technical training, or equivalent hands-on experience supporting conference or AV environments
• 1–3 years of experience providing audio-visual support in a conference center or professional setting
• Strong customer service mindset with the ability to anticipate needs and exceed expectations
• Excellent verbal and written communication skills with strong troubleshooting abilities
• Hands-on experience with conference room and unified communication technologies
• Willingness to pursue and maintain AVIXA Certified Technology Specialist certification
• Ability to lift up to 30 pounds and adjust work hours as needed, including occasional weekends

Tech Stack

Cisco WebEx, Microsoft Teams, Zoom, Poly, BlueJeans, Crestron, Biamp, Audio-Visual Systems, Microsoft Office, Conference Room Hardware

Compensation & Benefits

Competitive compensation aligned with market standards. Comprehensive benefits including healthcare coverage, paid time off, retirement plans, and professional development opportunities.

Work Schedule

Monday–Friday with onsite work requirements and flexibility for extended hours or weekends as needed.

About the Client

Our client is a global professional services organization known for delivering high-impact work through collaboration, innovation, and operational excellence.

Why Join the Team?

• Support high-visibility meetings and events where technology performance is critical
• Work in a collaborative, service-driven professional environment
• Grow technical expertise while delivering exceptional client experiences

How to Apply

Submit your resume to people@ignitetalentpartners.com. Shortlisted candidates will be contacted.