Application Manager

Job Description

Summary

Our client is seeking an experienced Application Manager to lead cross-functional teams supporting clinical and pharmacy systems. This role oversees application strategy, team performance, enhancements, and process improvements while ensuring high-quality operational support across ambulatory and specialty pharmacy workflows.

Key Responsibilities

• Lead and manage a multi-disciplinary application team through full project lifecycles, ensuring milestones and deliverables are met.
• Oversee day-to-day operations, including mentoring team members, coordinating meetings, and communicating organizational requirements.
• Direct system enhancements, configuration, testing, vendor upgrades, and defect resolution.
• Develop and maintain change management processes, application documentation, and configuration standards.
• Analyze business processes and define logical system requirements and data models.
• Collaborate with stakeholders to identify improvement opportunities and communicate upcoming changes and procedures.
• Ensure data integrity, security, and compliance across supported applications.
• Provide high-level customer service across system boundaries to internal teams and end users.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of experience in IT application management or related roles.
• Experience managing cross-functional application teams in healthcare or clinical environments.
• Strong understanding of Epic systems, ambulatory workflows, and pharmacy operations.
• Proven ability to lead application enhancements, upgrades, and testing cycles.
• Excellent communication, documentation, and leadership skills.

Tech Stack

• Epic (Willow Ambulatory, Specialty Pharmacy)
• Application management tools
• Workflow and process documentation tools
• Testing and change management platforms

Compensation & Benefits

Competitive compensation aligned with market standards.
Health benefits, PTO, remote flexibility (varies by client).

Work Schedule

Monday–Friday, flexible hours, occasional on-call (if applicable).

About the Client

Our client is a growing technology-focused organization committed to building scalable digital solutions.

Why Join the Team?

• Lead impactful healthcare technology initiatives.
• Collaborate with high-performing clinical and IT professionals.
• Opportunity to drive meaningful process improvements and system innovation.

How to Apply

Submit your resume to people@ignitetalentpartners.com. Shortlisted candidates will be contacted.